Privacy Policy

Embroidery & Garments Maidstone Ltd Privacy Policy

Our Commitment To Privacy

At EGM Ltd, accessible via www.egmltd.co.uk or www.embroiderygarmentsmaidstone.co.uk ("Website"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

We are Embroidery & Garments Maidstone Ltd (EGM Ltd), an independent garment manufacturing business located and operating in the United Kingdom. For the purpose of data protection laws, we are the "data controller" of your personal data.

Contact Details:

Email: privacy@egmltd.co.uk

2. What Data We Collect

We may collect the following types of personal data:
  • Name and contact information (e.g. address, email address, phone number)
  • Login credentials (where applicable)
  • Usage data (IP address, browser type, pages visited, etc.)
  • Communication preferences
  • Any information you submit through forms or interactive features

3. How We Use Your Data

We use your personal data to:

  • Provide and maintain our services
  • Communicate with you about updates or services
  • Improve the functionality and content of our website
  • Comply with legal obligations

We never sell your personal information.

4. Legal Basis for Processing

We only process your personal data when we have a lawful basis to do so, including:
  • Your consent
  • Fulfillment of a contract
  • Compliance with legal obligations
  • Legitimate interests (e.g. improving our services)

5. Data Sharing

We may share your data with:
  • Service providers who assist with website hosting, analytics, or communications
  • Law enforcement or regulatory bodies when required by law
All third parties are required to respect your data and use it only as instructed by us.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including legal or reporting requirements.

7. Your Rights

Under UK GDPR, you have the right to:
  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, please contact us at privacy@egmltd.co.uk.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Cookies

We use cookies to enhance your browsing experience. You will have the option to accept or reject non-essential cookies when you visit our site. For more details, please see our Cookie Policy.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated revision date.